24 calls folded, 15 from customers
PainCalls
Can’t retrieve past context6
Northwindsearch is the weak point, everything else works
Asterscrolls up or opens the drive instead of searching
Haldena shipped feature was buried in DMs after the holidays
+3 more calls
Automating a workflow did not remove the humans4
Cobaltan agent closes about half the tickets, still runs shifts
Velasells 80% automation, then hired the managers back
Meridthe founder still took the 4am on-call
+1 more call
Channel sprawl and cross-channel bleed4
Ottostarts organised, ends up a messy WhatsApp
Larkfieldsupport posting in dev-general turned it into a queue
+2 more calls
Decisions in chat never reach the base3
Asterevery meeting hand-summarised into the tracker afterwards
Meridcasual talk carrying decisions never reaches Notion
+1 more call
Kithe
I folded your 24 calls against four questions. Switch tabs to explore, watch the calls still coming in, or open every call.
Directions to follow